FAQ
Frequently asked questions
- 01
If you wish to book our truck, please complete our request form here. We will respond with a detailed quote for your event. Alternatively you may contact us at events@eathomebites.com
Once your chosen menu has been established, pricing has been agreed upon and the date is set, we will issue a contract outlining the terms and conditions of our agreement, listing all details (menu selection, fees, service hours etc).
A deposit of 35% is required for confirmation of booking and balances are due 14 days in advance of the event.
- 02
Home Bites requires a 35% deposit to secure any event. If you decide to cancel your event (for a reason other than an act of god)
Cancellations made more than 30 days before the event will incur a 25% fee of the deposit amount.
Cancellations within 20 to 30 days before the event will incur a 50% fee of the deposit amount.
Cancellations less than 20 days before the event, the entire deposit will be forfeited.
Raincheck policy: If your event cannot be held due to weather or acts of God, Home Bites will work with you to reschedule the event to a different available date as close to the original date as possible.
- 03
We cannot always guarantee open time slots, so the sooner you book the quicker you can secure the date. In most cases we need to book at least two (2) weeks in advance to properly schedule staff for the event. Please fill out our Request Form so we can save a spot for you and contact you to discuss.
- 04
You are always welcome to meet our truck at any public event where we are serving, however we do not make many public appearances. You can find out where we will be and when here: Events | Homebites
Alternatively, we can schedule a tasting at our kitchen.
Tastings are billed at a rate determined by the number of dishes being sampled. Typically a charge of $75 per couple will be applied and up to 100% of this may be deducted from your invoice (tasting reimbursements will depend upon the size of your event) if you decide to book with us.
You can click the "Book Now" button below to view or book one of our tasting sessions.
- 05
We offer various options for buffet service, designed accommodate differing situations and/or budget challenges.
Drop-off
Our drop-off catering involves the delivery of ordered food, in aluminum disposable containers (hot food, salads, appetizers) and plastic containers (sauces garnishes). We offer single use chaffing stands that come complete with lids, sternos (heating candles) and plastic serving utensils at an extra cost
Standard Service
Our standard catering involves the delivery and setup of the buffet, placement of serving utensils, and replenishment of the menu items as needed. Pick-up occurs at the completion of the meal service time and is limited to the buffet related items only. Staff does not stay past the meal service period.
Full Service – no setup
Our full service catering involves the delivery and setup of the buffet placement of serving utensils, and replenishment of the menu items as needed. We will not set up tables, chairs or any other equipment not related to the buffet. Closing of the buffet occurs at the completion of the meal service period and pickup occurs at the end of the event as to not disrupt activities. Staff remains on-site for the duration of the event, and is responsible for all bussing, trash removal and breakdown of any equipment ordered.
Full Service – with setup
Our full-service catering involves the delivery and setup of equipment ordered, placement of tables, chairs and place settings according to clients specifications. Plates, silverware, tables and chairs as well as any other equipment may be provided either by the client or by Home Bites at an additional cost. Staff is also responsible for the setup of the buffet, placement of serving utensils, etc., and replenishment of the menu items as needed. Closing of the buffet occurs at the completion of the meal service period and pickup occurs at the end of the event as to not disrupt activities. Staff remains on-site for the duration of the event, and is responsible for all bussing, trash removal and breakdown of any equipment ordered.
Family Style–
Family style service lies somewhere between a plated meal and buffet service. Food is served on large platters that guests can pass around their tables, as if they were sitting down to a family meal at home. Family style is offered only at venues that offer kitchen facilities.
Family-style involves the delivery and setup of equipment ordered, placement of tables, chairs and place settings according to clients specifications. Staff is responsible for the delivery of food platters to each table in a timely manner, and remains on-site for the duration of the event, Staff is responsible for all bussing, trash removal and breakdown of any equipment ordered.
- 06
Dates are booked on a first-come first-serve basis. To hold a date for your event with Home Bites LLC, you need to send us a deposit of $500. This deposit ensures that your event date is reserved. The deposit is refundable under specific conditions outlined in our Event Catering Deposit Agreement. Please click on the button below to review and/or complete the agreement for details on the refund policy and other terms. You can make payment directly by using the payment link at the end of the agreement.
If you would like to hold a ate for 30 days click the button below
 - 07
